- Some products are not refundable, cannot be exchanged nor returned. Please ensure your item meets the criteria for return (before processing this return fee).
- After completing this step, please log into My Account, and select “ask for a refund” on the item you’ve wish to return.
Important: if you have skipped this step, the courier collection charge will be deducted from your Refund request amount.
Review our Returns and Refunds Policy one more time.